Effective Date: June 25, 2024
1. Introduction
RockPro (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [rockpro.ca], use our services, or interact with us in other ways.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details.
- Usage Data: Information about how you use our website and services, including your IP address, browser type, pages visited, and time spent on our site.
- Location Data: Information about your geographic location when using our services.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies.
- Field Boundaries/Locations: Information you input into our quote tool, including field boundaries and locations, to provide accurate service quotes and planning.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services.
- Improve, personalize, and expand our services.
- Communicate with you, including responding to your inquiries and sending promotional materials.
- Process transactions and send related information.
- Monitor and analyze usage and trends to improve user experience.
- Detect, prevent, and address technical issues.
- Utilize field boundaries/locations to provide accurate quotes and optimize our service delivery.
4. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors and service providers who perform services on our behalf.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- Legal Requirements: If required by law or in response to valid requests by public authorities.
5. Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Choices
Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions included in those emails or contacting us directly.Cookies: Most web browsers are set to accept cookies by default. You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access, update, or delete your personal information.
- Object to or restrict the processing of your personal information.
- Request the portability of your personal information.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@rockpro.ca
By using our website and services, you consent to the terms of this Privacy Policy.